Great Taste Guarantee
Valid for orders placed on or after 29 April 2025
At Coco Loco, we’re confident each flavour and every can is a palate pleaser. And this confidence is backed by a customer guarantee.
If you decide Coco Loco drinks aren’t for you — within 10 days of your order being marked delivered — return any unopened cans and we’ll refund their cost. Return shipping is on us.
Our Great Taste Guarantee means you get great taste and peace-of-mind when buying Coco Loco — another reason why it’s a smart choice to buy online directly from us.
How to request a refund
Email hello@drinkcocoloco.com with:
- Your full name
- Your order number
- The quantity of each flavour you’re sending back
We’ll reply within 48 business hours with a prepaid return label.
Secure the cans (ideally in their original packaging to avoid damage) and lodge the parcel at a nominated post office or the drop-off point we provide.
The finer points: Terms & Conditions
- Cans must arrive in good condition—undented and sealed.
- Refunds are issued to the original payment method.
- Clearance and final sale items sit outside this guarantee.
- Any initial delivery charge remains as charged; all return shipping is covered by Coco Loco Hard Seltzer.