FAQs & Contact Us | Delivery Australia-wide Brewed Coconut W

If you've placed an order through this website, please contact us at hello@drinkcocoloco.com — include your name and order number with the email. We're always here to help.

Selling Coco Loco exclusively through our website allows us to deliver the best possible experience from start to sip. We’re a small, family-owned and operated business and by selling direct to you, we avoid unnecessary markups, keep our quality high, offer Australia-wide delivery, and ensure the best prices (which we are always working to improve on for you).

We are committed to next-day order despatch and delivery is completed through couriers and Australia Post. All orders will receive a tracking link on sending.

Duration of delivery can vary quite greatly, unfortunately. Customers in VIC will receive their order within two-three business day; NSW, ACT, and SA, is between three-five business days; and metro areas in TAS, QLD, WA, and NT, are usually received within 5 business days. Regional and remote locations can take up to two weeks.

We constantly monitor the tracking of all orders, but please get in touch with us should your order not arrive within 14 business days.

If for any reason you are not happy with the taste of our brewed coocnut water, you can return any unopened cans for a refund.

We are so confident that everyone will like Coco Loco alcoholic coconut water seltzers, that we have a Great Taste Guarantee. This also allows new customers to try our coco alcohol drinks risk free.

For issues or concerns relating to goods damaged in transit (unfortunately it happens), please get in touch with us ASAP so that we can get resolve this with you.

More details on our Great Taste Guarantee:

At Coco Loco, we’re confident each flavour and every can is a palate pleaser. And this confidence is backed by a customer guarantee.

If you decide Coco Loco drinks aren’t for you — within 10 days of your order being marked delivered — return any unopened cans and we’ll refund their cost. Return shipping is on us.

Our Great Taste Guarantee means you get great taste and peace-of-mind when buying Coco Loco — another reason why it’s a smart choice to buy online directly from us.

We accept all major forms of online payment including credit cards and AfterPay. Payments can also be facilitated through your choice of wallet including PayPal, Apple Pay, and Google Pay.

Payments and account details are 100% secure, so you can shop with peace of mind.

Yet... You can't find Coco Loco widely available in stores, yet. But we're working on finding stockists that align with our values, provide good terms for small businesses, and provide a great customer experience.

Coco Loco is an alcoholic beverage. A ready-to-drink (RTD) product, also know as a hard seltzer, made by brewing coconut water. It's naturally low sugar alcoholic coconut water, with fruit juice added for the perfect flavour balance.

"Coco Loco" is a Spanish phrase that translates to "Crazy Coconut" in English. It’s light-hearted and cheeky — perfect for a refreshing, wonderfruit coconut water based drink.

We are based in Melbourne, and Coco Loco Hard Seltzer is delivered nationwide-wide. So you can enjoy our drinks wherever you are in Australia.

Coco Loco merchandise and Wonderfruit apparel are shipped globally.

Here is a complete list of the ingredients found in Coco Loco:
Pineapple — Beer-base (coconut water, yeast, rice syrup, corn dextrose), carbonated water, natural flavours, pineapple juice, citric acid, ascorbic acid, trisodium citrate, natural sweetener (Stevia)
Passionfruit — Beer-base (coconut water, yeast, rice syrup, corn dextrose), carbonated water, natural flavours, passionfruit juice, citric acid, ascorbic acid, trisodium citrate, natural sweetener (Stevia)

To deliver the highest quality beverages, Coco Loco drinks are made right here in Australia. More precisely, Coco Loco is crafted to perfection at the best brewery in Victoria: Holgate Brewhouse, Woodend.

Our customers have left 5-star reviews all round for Coco Loco Hard Seltzer. Customer reviews and ratings are on the dedicated Customer Reviews page.

Yes — we are in a few carefully chosen, independent venues that share our values and vibe. We’re proud to partner with like-minded locals who are passionate about quality drinks and doing things a little differently.

Ask after Coco Loco at your local watering hole. And if you're a venue or store owner who'd like to see if Coco Loco Hard Seltzer is right for your customers, get in touch. Let's chat.

Coco Loco is currently available for wholesale direct, as well as through Upstock, ALM, and Paramount.

We’d love to hear from you! If you’re a hospitality venue that believes in championing independent brands, serving great drinks, and creating memorable experiences for your customers, we’re all ears.

Drop us a line, tell us about your venue, and let’s see if we’re a good match.

Coco Loco is currently available for wholesale direct, as well as through Upstock, ALM, and Paramount.