Great Taste Guarantee
You’re not stuck with it.
Not sure coconut water hard seltzer is your thing? Taste it first, and if you decide Coco Loco drinks aren’t for you, return any unopened cans within 10 days of your order being marked delivered and we’ll refund their cost. Return shipping is on us.
That’s the Great Taste Guarantee. Ordering a drink you’ve never tasted usually means gambling on the whole order. Buying online direct from us, you can try it risk-free.
How to request a refund
Email hello@drinkcocoloco.com with:
- Your full name
- Your order number
- The quantity of each flavour you’re sending back
We’ll reply within 48 business hours with a prepaid return label.
Secure the cans (ideally in their original packaging to avoid damage) and lodge the parcel at a nominated post office or the drop-off point we provide.
The finer points: Terms & Conditions
- Cans must arrive in good condition—undented and sealed.
- Refunds are issued to the original payment method.
- Clearance and final sale items sit outside this guarantee.
- Any initial delivery charge remains as charged; all return shipping is covered by Coco Loco Hard Seltzer.